1. Overview

Title Indexing respects the privacy of website visitors, prospective clients, vendors, and business contacts. This Privacy Policy applies to information collected through our website, contact forms, email communications, phone inquiries, and related business interactions.

Our services include title search support, title indexing, mortgage indexing, document retrieval, data entry, data extraction, and back-office processing support. Because these workflows may involve business documents or project-related information, we are committed to responsible handling, confidentiality, and professional communication.

2. Information We May Collect

We may collect information when you visit our website, complete a form, request a quote, email us, call us, or otherwise communicate with Title Indexing.

Information You Provide Directly

• Name and company name
• Email address and phone number
• Website URL or business details
• Project requirements, service inquiries, or message content
• Files, sample documents, or project information voluntarily shared with us
• Billing or administrative contact details when required for business purposes

Information Collected Automatically

• IP address and general location information
• Browser type, device type, and operating system
• Pages visited, referring URLs, and website interaction data
• Date and time of visits
• Cookie and analytics-related data where applicable

3. How We Use Information

Title Indexing may use collected information for legitimate business, operational, communication, and service-related purposes.

• To respond to inquiries, quote requests, and service questions
• To understand project requirements and provide appropriate service information
• To communicate with clients, prospects, vendors, and business contacts
• To prepare proposals, estimates, service scopes, and project documentation
• To deliver title indexing, mortgage indexing, data entry, document retrieval, and related support services
• To improve website performance, user experience, and service content
• To maintain internal records, project history, and business communication logs
• To support security, fraud prevention, and website protection
• To comply with applicable legal, contractual, or administrative requirements

4. How We Share Information

Title Indexing does not sell personal information. We may share limited information only when necessary for legitimate business, operational, contractual, legal, or service-related purposes.

• With internal team members who need access to respond to inquiries or support approved projects
• With service providers who support website hosting, email, analytics, security, file transfer, or business operations
• With professional advisors where necessary for business, accounting, legal, or compliance support
• When required by law, legal process, regulatory request, or to protect our rights and security
• With client-approved parties when required for a specific project workflow

Any sharing of project-related information is handled according to the relevant business arrangement, project instructions, and confidentiality expectations.

5. Data Security and Confidentiality

We take reasonable administrative, technical, and operational steps to protect information shared with us. These steps may include controlled access, secure file handling practices, internal workflow restrictions, confidentiality expectations, and quality review procedures.

However, no website, email system, internet transmission, or electronic storage method is completely secure. Users should avoid submitting highly sensitive information through public website forms unless instructed through an approved secure channel.

Project File Handling

When project files or sample documents are shared with Title Indexing, we use them only for the intended business purpose such as review, quotation, project scoping, sample processing, or approved service delivery. Access to project materials is limited to authorized personnel involved in the relevant workflow.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand visitor activity, improve website performance, analyze page usage, and support a better user experience.

Cookies may collect information such as browser type, device information, referring pages, website activity, and general usage patterns. You can adjust cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Third-Party Links and Tools

Our website may include links to third-party websites, platforms, plugins, forms, analytics tools, hosting services, or communication systems. Title Indexing is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage users to review the privacy policies of any third-party websites or tools they choose to use.

8. Data Retention

We retain information only as long as necessary for business communication, service delivery, project management, legal, accounting, administrative, or recordkeeping purposes.

Retention periods may vary depending on the nature of the inquiry, project, contractual relationship, legal requirement, and operational need. When information is no longer required, we may delete, archive, or securely dispose of it according to reasonable business practices.

9. User Choices and Requests

Depending on your location and applicable law, you may have rights related to your personal information, such as requesting access, correction, deletion, or limitation of certain data uses.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity or business relationship before responding to certain requests.

10. Children’s Privacy

Our website and services are intended for business users and are not directed toward children. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. International Users

If you access our website or communicate with us from outside the country where our business operations or hosting services are located, your information may be processed or stored in a different jurisdiction. By using our website or contacting us, you understand that information may be handled according to applicable business and service requirements.

12. Changes to This Privacy Policy

Title Indexing may update this Privacy Policy from time to time to reflect website changes, business practices, legal requirements, or service updates. The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, our data handling practices, or a privacy-related request, please contact us.